TelTech

Talk to us

Tell us what your line should do

We'll sketch the call flow with you, tell you which plan covers it, and get the number live.

Call us

(718) 957-7710

Dial the hotline and press 0 — a person picks up. Monday to Friday, 9:00 AM to 6:00 PM Eastern. Outside those hours, leave a voicemail and we call back the next business day.

Email

cs@teltech.info

Usually answered the same business day. Existing customers can also open a ticket from inside their portal.

Big events

Ask for the events desk

Planning a broadcast for thousands? Ask for the events desk. Tell us the date and the expected number of callers and we will reserve the lines.

Mail

TelTech Advanced Phone Systems Corp
trading as TelTech

1043 53rd Street
Brooklyn, NY 11219
United States

Before you write

What to include

  • New customers: what the line should do (a menu, a recording, a conference, a text group), roughly how many callers or members, and the area code you want. We will sketch the call flow and tell you which plan covers it.
  • Existing customers: the hotline or group number, the extension if you have one, and the time of the call or message you are asking about. That lets us find the record on the first try.
  • Number porting: the number, the current carrier, and the account number and PIN on the current carrier's bill.
  • Text messaging questions (an alert you did not expect, or how to turn alerts off): the number the message came from and the number that received it. You can always reply STOP to stop or HELP for help; see the text messaging program page. Questions about a text group belong to sms.teltech.info.

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