Features

Every feature, in plain words

48 boxes you can drop into a call flow. Find one in the index below, then check which plan each one starts on — the badge on every feature tells you.

See which plan fits

Find a feature

All 48 boxes in alphabetical order. Each one links to its family below.

Access Filter Admin Advanced Conference American Questions API Bookmark Call Campaign CDR Report Clone Folder Conference Config Create Extension Credit Card Dial Directory (Contacts) Divide Donation Email Fake Conference Favorites Fax Filter · by labels Filter · by subscription Form Fundraising Hangup Jump To Limited Admin List Management Live Stream Menu New Conference Personalized Messages Play Points Quiz Record Router SIP Store Student Subscribe / Membership Tasks Time Dial Time Play Transfer Voicemail

Everything the hotline can do

48 building blocks — 10 of them from $20/month, 21 from $50, 34 from $70, and all 48 from $100/month.

Jump to a family: Playing & recording Conference & live Getting around the hotline Calling out & routing People & data Learning — the Masmidim family Money Admin & control

Playing & recording 7

Everything a caller hears, and everything they can leave behind.

Menu from $20 — The caller hears options and presses a number to go somewhere.
Play from $20 — Plays the audio files in a folder, with next/previous, rewind/forward, choose a file by number and announced file numbers.
Time Play from $70 — Like Play, but filtered by date and time — only today's files, or a date range.
Record from $20 — The caller records a message; it's saved to a folder and can be emailed, with listen, re-record and save options.
Voicemail from $20 — A classic message box — callers leave a message, the owner gets it.
Bookmark from $20 — Remembers where a caller stopped listening so the next call continues there.
Favorites from $50 — A caller's personal saved list of files to replay.

Conference & live 5

Rooms, broadcasts and live audio for any size crowd.

Conference from $20 — A phone conference room with PIN, admins, recording, or listen-only broadcast mode where only admins speak.
Advanced Conference from $100 — The newer conference engine, with finer controls.
New Conference from $70 — One box, three setups: a live lecture with a real speaker, a scheduled broadcast from picked files, or from a folder.
Fake Conference from $50 — A simulated live broadcast — plays recordings as if they were happening live.
Live Stream from $50 — Relays a live audio stream, radio-style.

Getting around the hotline 5

Move callers wherever they need to be.

Jump To from $20 — Sends the caller to another place in the hotline.
Dial from $50 — The caller types an extension number to go straight there.
Divide from $50 — Splits callers between destinations instead of everyone landing in one place.
Clone Folder from $50 — Copies an existing folder structure, like a template.
Hangup from $20 — Ends the call, optionally after playing a message.

Calling out & routing 8

Outbound calls, transfers and the rules that decide where a call goes.

Call from $50 — Dials an outside number and connects the caller, with music-on-hold, optional recording and emailing.
Transfer from $50 — Moves the caller to another number or extension.
Router from $70 — Advanced routing by the number dialed, the time, or who's calling — including carrier gateway choices.
Time Dial from $70 — Time rules: business hours go here, nights and weekends go there, timezone-aware.
Campaign from $70 — Dials out to a whole list of numbers from a CSV and plays a message or connects them, rate-controlled.
SIP from $70 — Connects real phones or a PBX by SIP registration.
Fax from $70 — Fax in and out.
Email from $70 — Sends emails from the call flow — recordings, notifications.

People & data 8

Know who's calling, and treat each caller accordingly.

Directory (Contacts) from $70 — A phone directory: find a person and connect.
Filter · by labels from $70 — Routes callers by labels on their contact — VIP, member, region.
Filter · by subscription from $70 — Routes based on whether the caller is a paying member.
List Management from $70 — Whitelist, blacklist and registration lists callers can be added to.
Access Filter from $100 — A gate before entering: PIN, caller-ID check or list check.
Personalized Messages from $100 — Each caller hears messages meant for them — a personal inbox.
Form from $70 — Asks the caller a series of questions and collects the answers into a response sheet.
CDR Report from $20 — Hear your call statistics by phone.

Learning — the Masmidim family 5

Student tracking, points and quizzes over the phone.

Student from $100 — Student accounts and tracking by phone.
Tasks from $100 — Task and checklist tracking — did the student do it today.
Points from $100 — Points and rewards for callers.
Quiz from $100 — Asks questions, callers answer on the keypad, it scores them.
American Questions from $100 — Multiple-choice question rounds — a quiz variant.

Money 5

Charge cards, collect donations and sell — all by phone.

Credit Card from $100 — Takes a card number by phone and charges it through the connected processor.
Donation from $100 — Takes donations by phone.
Fundraising from $100 — Fundraising campaigns with goals.
Store from $100 — Sell products by phone: browse, order, pay.
Subscribe / Membership from $100 — Sign up and pay for a membership by phone — charges the card and marks the caller as a member.

Admin & control 5

Run the whole hotline from a handset, or wire it to your own systems.

Admin from $50 — Full phone-side management: manage files and folders from the phone.
Limited Admin from $50 — The same, with restricted permissions.
Create Extension from $50 — Lets an authorized caller create a new extension by phone.
Config from $20 — A settings box that changes behavior for everything underneath it.
API from $100 — Mid-call, asks an outside system a question and acts on the answer — pairs with customer API keys.

Not sure which plan covers what you need?

Ten boxes are included from $20 a month, 21 from $50, 34 from $70, and all 48 from $100 a month. Tell us what the line should do and we will name the plan that covers it.

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